> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movingbox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> Learn how MovingBox collects, uses, and protects your data to maintain privacy and security

<Note>
  Last updated: March 24, 2026
</Note>

MovingBox ("we," "our," or "us") is owned and operated by Mothersound LLC, a company registered in Illinois, USA. Our business address is 119 S Western Ave Unit 1 #291 Chicago, IL 60612. This Privacy Policy explains how we collect, use, and safeguard your information when you use our iOS application MovingBox (the "App").

## Information We Collect

<Accordion title="User-Provided Information">
  * Photos and images you take or upload
  * Item descriptions and details
  * Location names and labels
  * Home inventory information
</Accordion>

<Accordion title="Automatically Collected Information">
  We use TelemetryDeck analytics and Sentry to collect anonymous usage and performance data about how you interact with our App. This includes:

  **App Interaction Events:**

  * App launch events
  * Tab selection and navigation patterns
  * Inventory management actions (adding/deleting items)
  * Location and label management actions
  * AI feature usage (camera and photo analysis)

  **Performance Data:**

  * App crashes and errors
  * Performance metrics
  * Technical diagnostics
</Accordion>

<Accordion title="AI Processing">
  We use Google Gemini Flash (via OpenRouter) to analyze photos for item recognition. When you use our AI features:

  * Photos are securely transmitted to OpenRouter for processing
  * No personal photos are stored on OpenRouter's or Google's servers
  * Processing is done in real-time with immediate deletion after analysis
  * All API calls are routed through our secure authentication layer
</Accordion>

## How We Use Your Information

<CardGroup cols={2}>
  <Card title="Core Functionality" icon="puzzle-piece">
    * To provide home inventory management services
    * To enable AI-powered item recognition
    * To organize and categorize your items
  </Card>

  <Card title="App Improvement" icon="chart-line">
    * To analyze app performance and user experience
    * To identify and fix technical issues
    * To develop new features based on usage patterns
  </Card>

  <Card title="Performance Monitoring" icon="gauge-high">
    * To identify and fix crashes and errors
    * To optimize app performance and stability
    * To prioritize technical improvements
  </Card>

  <Card title="User Support" icon="headset">
    * To assist with troubleshooting issues
    * To improve our support response
    * To maintain app quality and reliability
  </Card>
</CardGroup>

## Data Storage and Security

<div className="grid grid-cols-3 gap-4">
  <div className="col-span-2">
    <h3>Our Commitment to Security</h3>

    <p>
      MovingBox employs industry-standard security measures to protect your data. We regularly review our practices to ensure your information remains secure.
    </p>

    <h4>Storage Methods</h4>

    <ul>
      <li><strong>Local Storage</strong>: Your inventory data is primarily stored locally on your device</li>
      <li><strong>CloudKit</strong>: Premium users' data is backed up to CloudKit (iCloud)</li>
      <li><strong>Analytics Data</strong>: All analytics data collected through TelemetryDeck is anonymous</li>
      <li><strong>Crash Reports</strong>: Crash data collected through Sentry contains technical information but no personally identifiable information</li>
    </ul>

    <h4>Secure OpenRouter Integration</h4>

    <p>
      We use <a href="https://www.aiproxy.com/" target="_blank">AIProxy</a> to securely authenticate your device to OpenRouter:
    </p>

    <ul>
      <li>All communication between the app and OpenRouter is routed through AIProxy</li>
      <li>No API keys are stored in the app itself, enhancing security</li>
      <li>AIProxy acts as a secure intermediary between your device and OpenRouter</li>
    </ul>
  </div>

  <div className="bg-gray-100 dark:bg-gray-800 p-4 rounded-md">
    <h4 className="font-bold">Data Encryption</h4>
    <p>All data transmissions between the app and our servers use SSL encryption. Premium users' iCloud data is protected by Apple's end-to-end encryption.</p>
  </div>
</div>

## Third-Party Services

<Steps>
  <Step title="TelemetryDeck">
    We use TelemetryDeck for anonymous analytics to improve the user experience. No personally identifiable information is collected.
  </Step>

  <Step title="Sentry">
    Sentry helps us monitor app performance and crashes to ensure stability. It collects technical diagnostic information but does not track personal user data or inventory content.
  </Step>

  <Step title="OpenRouter / Google Gemini">
    OpenRouter routes our AI requests to Google Gemini Flash for image processing and item recognition. Images are processed in real-time and immediately deleted after analysis. All requests are authenticated through <a href="https://www.aiproxy.com/" target="_blank">AIProxy</a>, ensuring your device is authorized to use the service without exposing API keys.
  </Step>

  <Step title="Apple CloudKit">
    Premium users' data is backed up using Apple's CloudKit framework, which provides secure storage in iCloud with Apple's privacy protections.
  </Step>
</Steps>

## Your Rights

<Accordion title="Access Your Data">
  You can access all of your inventory data directly through the app. Everything you've added to MovingBox is viewable and editable.
</Accordion>

<Accordion title="Delete Your Data">
  You can delete individual items or your entire inventory data at any time through the app settings.
</Accordion>

<Accordion title="Opt Out of Analytics">
  You can opt out of analytics collection in the app settings under Privacy preferences.
</Accordion>

<Accordion title="Data Portability">
  Premium users can export their data in CSV format for portability.
</Accordion>

## Data Retention

<Warning>
  Once data is deleted, we may not be able to recover it. We recommend exporting your data before deleting your inventory.
</Warning>

* Local data is retained until you delete it or uninstall the app
* Analytics data is retained for 12 months
* AI processing data is deleted immediately after analysis
* Crash reports are retained for 90 days

## Children's Privacy

<Note>
  Our App does not knowingly collect information from children under 13.
</Note>

If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

## Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by:

* Posting the new Privacy Policy on this page
* Updating the "Last updated" date at the top of this policy
* Sending an in-app notification for significant changes

## Contact Us

<div className="bg-gray-100 dark:bg-gray-800 p-4 rounded-md mb-4">
  <p className="font-bold mb-2">Questions about our Privacy Policy?</p>

  <ul>
    <li>Email: [contact@movingbox.ai](mailto:contact@movingbox.ai)</li>
    <li>Website: <a href="https://MovingBox.ai">[https://MovingBox.ai](https://MovingBox.ai)</a></li>
  </ul>
</div>

## Consent

By using MovingBox, you consent to our Privacy Policy and agree to its terms.